At Vital Pharmacy, we strive to ensure your medication arrives safely and on time. Below are key details to help you understand our delivery process.

Order Confirmation

You will receive a confirmation email once your prescription has been verified and your order approved.

Dispatch & Tracking

Once dispatched, we will send you a tracking link so you can follow your parcel’s journey in real time.

Delivery Requirements

Prescription medicines may require a signature upon delivery to ensure secure receipt.

International Orders

For international customers, please be aware that customs regulations differ by country. Some items may not be eligible for import due to local restrictions. We advise checking with your local health authority before ordering.

Missed Deliveries

If no one is available to receive your parcel, the courier will leave a card with instructions on how to reschedule or collect your package.

Customer Support

For any questions regarding shipping or delivery, please contact our support team at:
📧 info@vitalpharmacyeu.com